Returns & Exchanges
We want you and your small pet to be completely satisfied with your purchase. If your fashion accessory or apparel item isn't a perfect fit, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Ensure items are unworn, unwashed, and in their original packaging with tags attached to qualify for a return.
Label and Ship
Print your prepaid shipping label, attach it securely to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing